Cold Beans

Top 10 reasons to choose 0800 number for helpline

Majority of the public departments prefer having a 0800 number for its helpline.
1. Obviously, the first reason to choose 0800 numbers is that it is free to call. This make people free more confident in calling on the helpline and their problems.

2. A very useful for helpline to have 0800 number is you can have a very easy to remember along with it. People don’t need to cram that number i.e. they can easily recall it after seeing it.
3. The 0800 number can be used for nationally advertising the helpline. Besides this, people from anywhere can call on the helpline, without any charges.
4. The 0800 number will get numerous calls simultaneously. The intelligent call management systems make sure that no call goes unattended.
5. With 0800 number, you can have a recorded welcome message for the callers. For example “Thank you for calling the swine flu information line.”
6. The IVR number can also help the people in transferring the incoming call to the relevant department. For e.g. “Press 1 for more information about swine flu” “Press 2 to talk with consultant”, etc.
7. Callers to information line can be queued if all lines are busy.
8. It is possible to record calls to 0800 uk numbers. This will help the company in tracking the results.
9. 0800 numbers allow organizations to see where their calls are coming from and the total number of calls they receive with online call statistics.
10. People trust 0800 numbers because they are established UK phone numbers.